Europe: 3-5 days
5-14 days for remote areas
Spanish:4-10 days
USA: 3-5 days
UK: 3-5 days
Australia,New Zeeland: 7-14 days
Asia: 7-14 days
Canada: 5-12 days
South America: 7-14 days
Switzerland: 8-10 days
Mexico:8-16 days

✳Note: Some more remote locations take longer to deliver.

If your car has original carplay or original android auto, you can use it.

No, there is no need to re-pair the adapter each time you use it. When set up correctly, your phone will automatically connect to the adapter when your vehicle is started.

The adapter is equipped with both WiFi and Bluetooth hardware. It will connect to your phone via Bluetooth and send WiFi credentials. The adapter will then disconnect from the Bluetooth network and run only over WiFi.

Yes, it is possible to connect multiple phones to the adapter, but not at the same time. If the adapter is present in the vehicle, the adapter will automatically connect to the last paired phone. If the last paired phone is not available, you can manually connect to another phone.

The average connection time for the adapter varies by phone and car, but it typically takes 7-14 seconds to establish a connection.

Of course. We have a 30-day return policy, which means you have 30 days after you receive the item to request a return.

Turn off the car engine, disconnect the power behind the car main unit for 5 minutes, let it forget the previous information, and the back-up camera will work normally.

If the reverse camera displays a gray screen, please check if the camera type is set to OE camera in the car settings.
Car setting > Camera type > OE camera

To determine which product will work with your car, we would need some specific information about your car's make, model, and year of manufacture. 
This information will help us identify the compatibility options for your vehicle.

You can contact us via Email(support@carabc.cn) or the chat tool in the lower right corner.

If you want to find the installation video for the corresponding product.

You can head over to youtube and search for carabc, there are some bloggers out there who have helped us with installation videos, you can refer to them to see if they work for you.

And You can click on the menu bar >> find the product you purchased and click on it >> the page that jumps will have the product description, installation video.